HP How It Works
The Never Better Subscription is a curated selection of amazing coffees from exciting roasters and origins that we love and are excited about. Subscribers get first access to new coffees, member-only discounts on coffees and gear, and receive exciting coffees in their subscription boxes at a discounted rate. Here’s how we make sure that you get coffee that you love delivered right to your door:
- Select how often you’d like to get coffee delivered to your door. We offer monthly, weekly, and biweekly delivery options. Select either one or two bags per delivery.
- Once you submit your order, you’ll receive an email with a link to a quick onboarding questionnaire - here you can let us know about the coffees you love, how you’re making your coffee at home, and some other details that help us ensure you’re receiving a specially curated selection of amazing coffee.
- More questions? We’ll book a quick 15-minute phone call with you so we can go over your questionnaire - here we can get to know you better, and we can answer any questions you might have. We’re your Barista On Call!
- We’ll deliver your coffees to your door! The first weekly and biweekly subscriptions are delivered the following Friday, and monthly subscriptions are delivered on the first Friday of the month.
- Skip an order, change your frequency, or cancel any time on your Never Better Subscription account. Don’t worry about leaving town for a week and missing out!