HP How It Works

The Never Better Subscription is a curated selection of amazing coffees from exciting roasters and origins that we love and are excited about. Subscribers get first access to new coffees, member-only discounts on coffees and gear, and receive exciting coffees in their subscription boxes at a discounted rate. Here’s how we make sure that you get coffee that you love delivered right to your door:

  1. Select how often you’d like to get coffee delivered to your door. We offer monthly, weekly, and biweekly delivery options. Select either one or two bags per delivery.
  2. Once you submit your order, you’ll receive an email with a link to a quick onboarding questionnaire - here you can let us know about the coffees you love, how you’re making your coffee at home, and some other details that help us ensure you’re receiving a specially curated selection of amazing coffee. 
  3. More questions? We’ll book a quick 15-minute phone call with you so we can go over your questionnaire - here we can get to know you better, and we can answer any questions you might have. We’re your Barista On Call!
  4. We’ll deliver your coffees to your door! The first weekly and biweekly subscriptions are delivered the following Friday, and monthly subscriptions are delivered on the first Friday of the month.
  5. Skip an order, change your frequency, or cancel any time on your Never Better Subscription account. Don’t worry about leaving town for a week and missing out!